20 Squire Court, Basking Ridge NJ 07920 (862)-432-8237 jmurphy1447@gmail.com
Experience
Lovesac, Bridgewater NJ Assistant Store Manager 2015 - Present
- Provide consistency in our store’s sales numbers, inventory, integrity and reputation
- Ensure store operations are consistent through management of budgets
- Arrange monthly meetings with sales team regarding selling processes in order to meet financial goals
- Qualify and interview potential candidates for open positions, as well as train and oversee associates
- Utilize digital systems to manage sales, logistics, and customer profiles
- Aid my team in preparation for our store’s walk-throughs by Director of Stores and Investors
- Exceed both personal and store sales goals, including performing 130% to LY in 2015
- Create an outline for associates on that proper pricing, quality, and delivery expectations need to be portrayed to clients
Lovesac, Bridgewater NJ Relationship and Operations Manager November 2013 - June 2015
- Helped the store exceed $1M in sales for the first time while also exceeding my personal sales goal
- Managed logistics for Lovesac Bridgewater by tracking shipments using FedEx Insight and Netsuite
- Held ownership of freight costs, inventory control, and discount liability
- Implemented new software to help sales teams manage logistics
- Coordinated customer outreach strategies by coaching team members on company policies and goals
- Built unwavering relationships with clients to ensure brand loyalty
- Worked as interim manager for the Bridgewater location throughout new manager recruitment process
- Planned and executed company charity events and new product rollouts
J.Crew, Bridgewater NJ Sales Associate August 2012 - November 2013
- Recognized as the regions key sales associate, exceeding sales goals of over $4000 a day in both men’s and women’s apparel and accessories
- Partner with personal stylists to nurture and maintain VIP-level customer relationships
- Commute to Greater NYC area locations such as Garden State Plaza, Rockaway, and Nanuet as needed to assist in achieving location sales goals
- Execute seasonal preparation of corporate store walk-throughs in order to exceed visual expectations
- Handle all customer service inquiries to maintain overall customer satisfaction
- Co-manage stock room and lead our team in receiving/processing store merchandise and shipments
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Education
Bachelor of Arts in History, University of Massachusetts Dartmouth 2008 - 2012
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Sales Management Databases: NetSuite, Cornerstone, SCIS, FedEx Insight
References available upon request
